My Noisealarm does not appear connected in the Panel

My Noisealarm does not appear connected in the Panel

Hi!

If you do not see your device connected in the Panel or have stopped seeing your Noise Alarm in the daily report you should check that:
  • You have not made any changes to the wifi network of the apartment.
  • The router is connected and allows you to surf the internet with your computer.
  • Our Noisealarm device is connected to the mains.
  • The device has not been tampered with by cleaning staff or a guest.
If you have reviewed the above and the device still doesn't connect, most problems are solved by restarting the devices of the apartment. First you have to restart the router and then our device, in both cases it is as easy as disconnecting them from the mains and connecting them back again. In a few minutes you should see your connected devices in the Roomonitor Panel.

In case none of that is the problem, I leave you here the instructions on how to reconfigure your Noise Alarm Device.
  • Connect the device to the mains.
  • Wait for the red light to blink.
  • Press the light grids (you will notice a button) until the blue light is flashing and the red light is fixed (see image).
  • Find the Wi-Fi network "Roomonitor + ID" in the Wi-Fi section of your device and connect to that network (the ID is the number you will find under the barcode).
  • Once connected to that network, we go to the browser and put the URL wifi.roomonitor.com
  • Select the "Configure WiFi" option.
  • Find the WiFi network of the apartment and enter the password. Click on "SAVE".
  • The following text will appear: "Credentials Saved. Trying to connect ESP to network. If it fails reconnect to AP to try again".
  • If everything went well in about 15 seconds, the device lights will go out, which means that the device is connected!